Jill Griffin is a seasoned public company board director; internationally-published, Harvard Working Knowledge author; and noted corporate adviser on customer loyalty. From the boardroom, she has provided oversight on the turnaround of the beloved Luby's cafeteria brand (NYSE: LUB); acquisition and renewal of the Fuddruckers hamburger brand; development of Luby's Culinary Services and its launch into major hospitals and other institutional food service arenas. As a customer loyalty adviser, she consults with Fortune 500 firms. Clients served include Microsoft, Ford Motor Company, AMD, Dell, Sprint, Subaru, Toyota and the like.
Upon completing her Bachelor of Science (Magna Cum Laude) and MBA degrees at the University of South Carolina, Jill Griffin began her career in brand management at RJR/Nabisco. Launching her consulting firm in 1988, Jill Griffin saw early the trend toward customer loyalty. Her first book, Customer Loyalty, was published by Simon & Schuster/Lexington Books in 1995 and was one of the two first books to appear in-market on the topic. Jill currently serves as Chair of the Austin Convention & Visitors Bureau, Trustee for the University of South Carolina Moore School of Business, Advisory Board Member of Broadway Bank, and founding member of the National Association of Corporate Directors (Tri-Cities Chapter).
Lisa Webb is President and CEO of Lisa Webb Communications...Next Level of Performance. Her focus is on a strategic communications process of assisting clients with discovering and unleashing their full potential. Currently, she works with individuals, corporations, executives, management teams, human resource managers, elected officials and attorneys in the areas of executive management, communications and presentation coaching, trial preparation, organizational development, change management, strategic adviser, succession planning, as well as personal and professional growth.
Lisa Webb, being an entrepreneur has been involved for over 25 years in the professional arena of corporate communications strategy, organizational development, management, business development, psychology, marketing, advertising, public relations, public affairs counseling and political consulting.
Charles Harrell is the managing partner of Duane Morris' Houston office. Charles Harrell practices in the area of corporate law with a focus on transactions, including mergers and acquisitions, complex finance, cross-border, and capital markets, in addition to acting as counsel to special committees, audit committees and compensation committees on matters of corporate governance and regulatory compliance. He represents a number of Fortune 100 companies as well as middle-market companies, joint ventures and startups.
Charles Harrell served as President of the Houston Chapter of the National Association of Corporate Directors ("NACD") in 2006. He currently serves as Vice President and on the board of directors of the Texas TriCities Chapter of the NACD. A certified public accountant, Charles Harrell is a member of the American Bar Association's Section of Corporation, Banking and Business Law, the State Bar of Texas, the Houston Bar Association, the American Institute of Certified Public Accountants and the Independent Petroleum Association of America. He is listed in Chambers USA: America's Leading Lawyers for Business, 2006-2010 editions, and was named a Texas Super Lawyer for 2003-2015. Charles Harrell is a 1981 graduate of St. Mary's University of San Antonio School of Law and a graduate of the University of Texas.
Clara Cooper, President and CEO of Souper Bowl of Caring states, "Our new Directors bring expertise in board leadership and development, finance, communication strategies and branding and organizational development.